Testimonials
"I must say how special the BTES guys are. Within minutes of our power going out, I called it in on the convenient automated line. Within the hour I saw their truck and within seconds of finding the issue, they had the power back on! All while it was still lightning and thunder booming outside in the wee early hours of the morning! These guys come out at all hours of the day and night in the pouring rain, snow, and terrible weather to provide us with the comforts we have grown accustomed to. I pray for them often when they come out to be safe, and feel grateful to them for their hard work and dedication to their jobs!"
– Andrea Amos
We at Nash & Powers are happy to partner with BTES. The consensus in our office is that the Internet service is fast and reliable. The cable TV service is also a wonderful addition to our business.
– Blair Jones and Jud Powers
Having an extremely fast data network is essential to our business and BTES has provided us with dependable service which has helped us be a sustainable organization.
– Jim Maxwell, Bristol Herald Courier
Districts throughout Tennessee are scrambling to make sure they have the necessary hardware and bandwidth to meet the state’s intention of implementing online testing in 2014. With the fiber connection provided to our schools through BTES, we’re ready to meet the bandwidth requirements today. It is imperative that everything work correctly when doing high stakes testing online. Given our great experience with BTES, we’re confident that our connection to the Internet will work when we need it.
– Dr. Gary Lilly, City of Bristol Director of Schools
We were having trouble with our bundled internet, phone and cable on 8/7/17, none of the three services were working. We contacted customer service and they dispatched Jason Johnson to troubleshoot the issue. The outside electrical box was swarming with yellow jackets. Jason used all the bee spray he had on his truck and had to call Jason Broadwater to bring more bee spray. They used all of their spray and had to call Colin O'Connor to bring out even more spray to gain access to the electrical box. They used an entire box of bee spray just to get in the box. They must have killed between 300 and 500 yellow jackets. Once inside the box they replaced the battery and found that the yellow jackets nest had separated the wire from the battery. These employees did an outstanding job and maintained a level of professional conduct facing such an evil adversary. Yellow jackets are pure evil, they are vicious. You have three outstanding service technicians! They did an awesome job! We are so thankful to be a BTES customer! You do a great job and provide a great service to our community!
Thank you so much!
– Peggy Jones