Testimonials
We were having trouble with our bundled internet, phone and cable on 8/7/17, none of the three services were working. We contacted customer service and they dispatched Jason Johnson to troubleshoot the issue. The outside electrical box was swarming with yellow jackets. Jason used all the bee spray he had on his truck and had to call Jason Broadwater to bring more bee spray. They used all of their spray and had to call Colin O'Connor to bring out even more spray to gain access to the electrical box. They used an entire box of bee spray just to get in the box. They must have killed between 300 and 500 yellow jackets. Once inside the box they replaced the battery and found that the yellow jackets nest had separated the wire from the battery. These employees did an outstanding job and maintained a level of professional conduct facing such an evil adversary. Yellow jackets are pure evil, they are vicious. You have three outstanding service technicians! They did an awesome job! We are so thankful to be a BTES customer! You do a great job and provide a great service to our community!
Thank you so much!
– Peggy Jones
Having an extremely fast data network is essential to our business and BTES has provided us with dependable service which has helped us be a sustainable organization.
– Jim Maxwell, Bristol Herald Courier
Internet is what the world is today. BTES understands that and provides excellent ultra-high-speed Internet connections. Having BTES' one-gigabit-per-second Internet service available to every business and every home in the BTES service area is one infrastructure that is helping Bristol move forward.To be able to call BTES - which is a local company with local employees - and quickly have that fast service available is almost unheard of in the United States. Having that fast bandwidth available opens many doors for our community.
– Allen Hurley, FOUNDATION Event Facility
We at Nash & Powers are happy to partner with BTES. The consensus in our office is that the Internet service is fast and reliable. The cable TV service is also a wonderful addition to our business.
– Blair Jones and Jud Powers
Districts throughout Tennessee are scrambling to make sure they have the necessary hardware and bandwidth to meet the state’s intention of implementing online testing in 2014. With the fiber connection provided to our schools through BTES, we’re ready to meet the bandwidth requirements today. It is imperative that everything work correctly when doing high stakes testing online. Given our great experience with BTES, we’re confident that our connection to the Internet will work when we need it.
– Dr. Gary Lilly, City of Bristol Director of Schools