I was having trouble with my computer system. I first thought it was a connection issue, so a tech by the name of Danny came down and checked my connections. Turned out it was in my computer Ethernet plug in. The technician had an adapter in his truck, so I was up and back on the Internet in minutes! Thank you BTES for excellent service!
– Danny & Betty Jo Leonard
"I must say how special the BTES guys are. Within minutes of our power going out, I called it in on the convenient automated line. Within the hour I saw their truck and within seconds of finding the issue, they had the power back on! All while it was still lightning and thunder booming outside in the wee early hours of the morning! These guys come out at all hours of the day and night in the pouring rain, snow, and terrible weather to provide us with the comforts we have grown accustomed to. I pray for them often when they come out to be safe, and feel grateful to them for their hard work and dedication to their jobs!"
– Andrea Amos
When children are able to stay in their hometown, obtain a degree and then get a job in their hometown all because the technology is available, it is a major accomplishment of which any location in the United States would be proud. BTES’ gigabit technology is opening so many doors in our community.
– Dr. Andy Czuchry, ETSU
Internet is what the world is today. BTES understands that and provides excellent ultra-high-speed Internet connections. Having BTES' one-gigabit-per-second Internet service available to every business and every home in the BTES service area is one infrastructure that is helping Bristol move forward.To be able to call BTES - which is a local company with local employees - and quickly have that fast service available is almost unheard of in the United States. Having that fast bandwidth available opens many doors for our community.
– Allen Hurley, FOUNDATION Event Facility
"Our new BTES Internet service is very efficient and consistent. The speed is three to four times faster than what we had before. Our office has experienced no problems, and we are very pleased. The installers were quick, clean and efficient. We also love our cable TV music. We now have more than 45 different music channels to choose from. We never get tired of our music because at the flip of a switch, we can change our music for the enjoyment of our many patients who visit our office. Thanks, BTES, for giving us these choices!"
– Dr. Jim Messimer, Former Mayor of Bristol, TN