Testimonials
As we all know, the weather in these parts has been nothing short of unpredictable. Late last night/early this morning, we were awakened by our weather radio blasting the warning of approaching imminent weather. Shortly thereafter, we were without power. It's truly unfortunate that the line crews, for the most part, are so underappreciated. It's rare that they are on duty during extreme weather conditions and being met by smiling faces and happy customers. What we tend to forget is the fact that THEY ARE OUT THERE IN THESE EXTREME CONDITIONS! We wanted to just take a brief moment to say "Thank You" to the crews of BTES. Our outage was quickly resolved and done so in the early morning hours which most people may not even been aware of said outage. These men/women work long, hard, challenging hours in elements that not many of us could NOT endure. That being said, pats on the back are definitely deserved by those linemen most people simply overlook. Thank you again for all that you do and know your willingness to work in the most unpleasant at times situations is truly appreciated :)
– Melissa & Tim Booher
"I must say how special the BTES guys are. Within minutes of our power going out, I called it in on the convenient automated line. Within the hour I saw their truck and within seconds of finding the issue, they had the power back on! All while it was still lightning and thunder booming outside in the wee early hours of the morning! These guys come out at all hours of the day and night in the pouring rain, snow, and terrible weather to provide us with the comforts we have grown accustomed to. I pray for them often when they come out to be safe, and feel grateful to them for their hard work and dedication to their jobs!"
– Andrea Amos
"Our new BTES Internet service is very efficient and consistent. The speed is three to four times faster than what we had before. Our office has experienced no problems, and we are very pleased. The installers were quick, clean and efficient. We also love our cable TV music. We now have more than 45 different music channels to choose from. We never get tired of our music because at the flip of a switch, we can change our music for the enjoyment of our many patients who visit our office. Thanks, BTES, for giving us these choices!"
– Dr. Jim Messimer, Former Mayor of Bristol, TN
BTES does it all with the fiber optic TV cable and Internet services! The cable programming quality is excellent. With our big high-definition television, the picture is as clear as being there in person. We are enjoying the Discovery and Sports Channels. The package options are very good. The day the Internet service was installed, we were able to get into the Internet in a flash of seconds, surfing the whole world. One day the BTES technician came to our home checking our Internet service. I asked what he was doing. His answer was that it could be seen in their computer system that we lost Internet connection the previous day. I had not realized we had lost the connection. But he was there to correct the problem without even a service call from us! We chose the BTES package due to the quality commitment and electricity service, which has been provided for so many years. Currently, we have our electricity, Internet, cable TV and water heater all from one utility provider.
– Raj Venkataraman
I was having trouble with my computer system. I first thought it was a connection issue, so a tech by the name of Danny came down and checked my connections. Turned out it was in my computer Ethernet plug in. The technician had an adapter in his truck, so I was up and back on the Internet in minutes! Thank you BTES for excellent service!
– Danny & Betty Jo Leonard