Testimonials
When children are able to stay in their hometown, obtain a degree and then get a job in their hometown all because the technology is available, it is a major accomplishment of which any location in the United States would be proud. BTES’ gigabit technology is opening so many doors in our community.
– Dr. Andy Czuchry, ETSU
"I must say how special the BTES guys are. Within minutes of our power going out, I called it in on the convenient automated line. Within the hour I saw their truck and within seconds of finding the issue, they had the power back on! All while it was still lightning and thunder booming outside in the wee early hours of the morning! These guys come out at all hours of the day and night in the pouring rain, snow, and terrible weather to provide us with the comforts we have grown accustomed to. I pray for them often when they come out to be safe, and feel grateful to them for their hard work and dedication to their jobs!"
– Andrea Amos
I was having trouble with my computer system. I first thought it was a connection issue, so a tech by the name of Danny came down and checked my connections. Turned out it was in my computer Ethernet plug in. The technician had an adapter in his truck, so I was up and back on the Internet in minutes! Thank you BTES for excellent service!
– Danny & Betty Jo Leonard
We were having trouble with our bundled internet, phone and cable on 8/7/17, none of the three services were working. We contacted customer service and they dispatched Jason Johnson to troubleshoot the issue. The outside electrical box was swarming with yellow jackets. Jason used all the bee spray he had on his truck and had to call Jason Broadwater to bring more bee spray. They used all of their spray and had to call Colin O'Connor to bring out even more spray to gain access to the electrical box. They used an entire box of bee spray just to get in the box. They must have killed between 300 and 500 yellow jackets. Once inside the box they replaced the battery and found that the yellow jackets nest had separated the wire from the battery. These employees did an outstanding job and maintained a level of professional conduct facing such an evil adversary. Yellow jackets are pure evil, they are vicious. You have three outstanding service technicians! They did an awesome job! We are so thankful to be a BTES customer! You do a great job and provide a great service to our community!
Thank you so much!
– Peggy Jones
Internet is what the world is today. BTES understands that and provides excellent ultra-high-speed Internet connections. Having BTES' one-gigabit-per-second Internet service available to every business and every home in the BTES service area is one infrastructure that is helping Bristol move forward.To be able to call BTES - which is a local company with local employees - and quickly have that fast service available is almost unheard of in the United States. Having that fast bandwidth available opens many doors for our community.
– Allen Hurley, FOUNDATION Event Facility