Contact:
MAIN LINE: 423-968-1526
FAX: 423-793-5520
EMAIL: customerservice@btes.net
Mailing Address:
PO Box 549
Bristol, TN 37621
24/7 Technical Help Desk:
423-793-5555
Water Heater Department:
423-575-9550
Office Location:
2470 Volunteer Parkway
Bristol, TN 37620
Report an Outage:
423-968-BTES (2837)
Business Hours:
Lobby is temporarily closed.
If you must make your payment via cash, check, or money order at the BTES office, our drive thru will be open for those circumstances.
Monday - Friday
8:30 a.m. - 5 p.m.
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