Office Location: 2470 Volunteer Parkway, Bristol, TN 37620
                    Mailing Address: PO Box 549, Bristol, TN 37621
                    Main Line: 423-968-1526
                    Fax: 423-793-5520
                    24/7 Technical Help Desk: 423-793-5555
                    Water Heater Department: 423-575-9550
                    Report an Outage: 423-968-BTES (2837)
                    Business Hours: Mon - Fri 8:30 am - 5:00 pm